Privacy Policy

Last Updated: May 1, 2024

At Artisan Pizza, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and postal address when you make a reservation, place an order, or contact us
• Payment Information: Credit card details, billing address, and other financial information when you make a purchase (note that payment processing is handled by secure third-party payment processors)
• Account Information: Username, password, and account preferences if you create an account on our website
• Reservation Details: Date, time, party size, and special requests when you make a reservation
• Communication Information: Content of emails, messages, or other communications you send us
• Feedback and Survey Responses: Reviews, survey responses, and feedback you provide about our services

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Technical Information: IP address, browser type and version, operating system, device information, and other technology identifiers
• Usage Information: Pages visited, time spent on pages, links clicked, and other interaction data
• Location Information: General location based on IP address or more precise location if you allow location services

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to improve your experience on our website. For more information, please see our Cookie Policy section below.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing Services: Processing orders, fulfilling reservations, delivering food, and providing customer service
• Account Management: Creating and managing your account, authenticating your identity, and maintaining your profile
• Communication: Responding to your inquiries, sending service-related notifications, and providing important updates
• Marketing: Sending promotional materials, newsletters, and special offers (if you have opted in to receive such communications)
• Improving Our Services: Analyzing usage patterns, conducting research, and enhancing our website and offerings
• Security: Detecting, preventing, and addressing technical issues, fraud, or other illegal activities
• Legal Compliance: Complying with applicable laws, regulations, legal processes, or enforceable governmental requests

3. Sharing Your Information

We may share your personal information with the following categories of recipients:

• Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, delivery services, IT support, and marketing assistance
• Business Partners: Companies we partner with to offer joint promotional offers or related products and services
• Legal Authorities: Law enforcement agencies, regulatory bodies, or other public authorities when required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

4. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access and Portability: The right to access the personal information we hold about you and receive a copy in a structured, commonly used format
• Correction: The right to request that we correct inaccurate or incomplete information about you
• Deletion: The right to request that we delete your personal information in certain circumstances
• Restriction: The right to request that we restrict the processing of your information in certain circumstances
• Objection: The right to object to our processing of your personal information for direct marketing purposes or based on legitimate interests
• Withdrawal of Consent: The right to withdraw your consent at any time where we rely on consent to process your personal information

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

7. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that are different from those in your country. When we transfer your information to other countries, we will take appropriate measures to ensure that your personal information receives an adequate level of protection in the countries where it is processed.

9. Cookie Policy

9.1 What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

9.2 Types of Cookies We Use

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the website to function properly and cannot be turned off in our systems
• Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site
• Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization
• Targeting/Advertising Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites

9.3 Cookie Management

You can control and manage cookies in various ways. Most web browsers allow you to manage your cookie preferences through your browser settings. You can:

• Delete cookies from your device
• Block cookies by activating the setting on your browser that allows you to refuse some or all cookies
• Set your browser to notify you when you receive a cookie

Please note that if you choose to block or delete cookies, you may not be able to access certain areas or features of our website, and some services may not function properly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.