Terms & Conditions

Last Updated: May 1, 2024

Welcome to Artisan Pizza. These Terms and Conditions govern your use of the Artisan Pizza website (https://artisanpizza.com) and any related services provided by Artisan Pizza. By accessing our website or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. Agreement to Terms

By accessing and using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. These Terms and Conditions constitute a legally binding agreement between you and Artisan Pizza.

2. Website Use and Access

2.1 General Use

You may access and use our website for legitimate purposes that are related to your personal use of our products and services or your consideration of such use. Any other use of our website, including commercial use, is prohibited without our prior written consent.

2.2 User Account

Some features of our website may require you to create a user account. When you create an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your account credentials secure and confidential
• Notify us immediately of any unauthorized access to your account
• Be responsible for all activities that occur under your account

2.3 Age Restrictions

Our website and services are intended for users who are at least 16 years of age. If you are under 16, you may only use our website with the involvement and consent of a parent or guardian.

3. Ordering and Payment Terms

3.1 Order Placement

When you place an order through our website, you are making an offer to purchase the products you have selected. We reserve the right to accept or decline your order at our discretion.

3.2 Pricing and Payment

All prices displayed on our website are in British Pounds (£) and include VAT where applicable. We reserve the right to change prices without prior notice. Payment must be made using one of our accepted payment methods at the time you place your order.

3.3 Order Confirmation

After placing an order, you will receive an order confirmation email. This email confirms that we have received your order but does not constitute acceptance of your order. An order is accepted and a contract is formed when we send you a confirmation that your order has been dispatched or is ready for collection.

3.4 Delivery

We aim to deliver orders within the estimated delivery times indicated on our website, but these times are not guaranteed. Delivery times may vary due to factors beyond our control, such as traffic conditions, weather, or high order volumes.

4. User Conduct and Responsibilities

4.1 Prohibited Activities

When using our website and services, you agree not to:

• Violate any applicable laws, regulations, or third-party rights
• Use our website in any way that could disable, overburden, damage, or impair the site or interfere with others' use
• Attempt to gain unauthorized access to any part of the website, user accounts, or computer systems
• Use any automated means to access or collect data from our website
• Introduce any viruses, Trojan horses, worms, logic bombs, or other harmful material
• Engage in any activity that would constitute a criminal offense or give rise to civil liability
• Use our website to send unsolicited communications or advertisements
• Post, upload, or transmit any content that is unlawful, fraudulent, threatening, abusive, defamatory, obscene, or otherwise objectionable

4.2 User Content

If you submit reviews, comments, feedback, or other content ("User Content") to our website, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.

You represent and warrant that:

• You own or control all rights to the User Content you post
• The User Content is accurate and not misleading
• The User Content does not violate these Terms and Conditions
• The User Content will not cause injury to any person or entity

We have the right, but not the obligation, to monitor, edit, or remove any User Content at our sole discretion.

5. Intellectual Property Rights

5.1 Our Intellectual Property

All content on our website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the compilation thereof, is the property of Artisan Pizza or its content suppliers and is protected by international copyright laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for its intended purposes, subject to your compliance with these Terms and Conditions. You may not:

• Reproduce, duplicate, copy, sell, resell, or exploit any portion of our website
• Use our trademarks, logos, or service marks without our prior written consent
• Remove any copyright, trademark, or other proprietary notices from any content
• Frame or mirror any part of our website without our prior written consent

5.3 Feedback

If you provide us with any feedback, suggestions, or ideas regarding our website or services, you grant us an unlimited, irrevocable, perpetual, sublicensable, transferable, royalty-free license to use such feedback for any purpose without compensation to you.

6. Disclaimers and Limitations of Liability

6.1 Website Availability

We do not guarantee that our website will be secure, error-free, or available at all times. From time to time, we may need to suspend access to the website for maintenance or upgrades, or due to other technical issues.

6.2 Accuracy of Information

While we make reasonable efforts to ensure that the information on our website is accurate and up-to-date, we do not warrant that the information is always accurate, complete, or current. The information is provided for general information purposes only and should not be relied upon or used as the sole basis for making decisions.

6.3 Product Information

We try to display the colors, textures, and appearance of our products as accurately as possible, but we cannot guarantee that your computer or mobile device will display these attributes accurately.

6.4 Allergies and Dietary Requirements

While we provide information about ingredients and allergens, we cannot guarantee that our food products are free from specific allergens. If you have allergies or specific dietary requirements, please contact us directly before placing an order.

6.5 Limitation of Liability

To the fullest extent permitted by applicable law, Artisan Pizza shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of, or inability to access or use, our website or services
• Any conduct or content of any third party on our website
• Any content obtained from our website
• Unauthorized access, use, or alteration of your transmissions or content

Our total liability for any claims arising from or related to these Terms and Conditions shall not exceed the amount you paid to us during the three months preceding the claim.

6.6 Indemnification

You agree to indemnify, defend, and hold harmless Artisan Pizza, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that arise from or relate to:

• Your violation of these Terms and Conditions
• Your User Content
• Your use of our website or services
• Your violation of any rights of another person or entity

7. Dispute Resolution

7.1 Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

7.2 Dispute Resolution

Any dispute arising out of or relating to these Terms and Conditions shall be resolved through good faith negotiations. If such negotiations fail, either party may initiate legal proceedings in the courts of the United Kingdom.

8. Modifications to the Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. If we make material changes, we will notify you by posting a notice on our website or by sending you an email. Your continued use of our website after such notification constitutes your acceptance of the modified Terms and Conditions.

9. Termination

We may terminate or suspend your access to our website and services immediately, without prior notice or liability, for any reason, including, without limitation, if you breach these Terms and Conditions. Upon termination, your right to use our website and services will immediately cease.

10. Miscellaneous Provisions

10.1 Entire Agreement

These Terms and Conditions, together with our Privacy Policy, constitute the entire agreement between you and Artisan Pizza regarding your use of our website and services, superseding any prior agreements between you and us.

10.2 Waiver

Our failure to enforce any right or provision of these Terms and Conditions shall not be considered a waiver of such right or provision. If any provision of these Terms and Conditions is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

10.3 Assignment

You may not assign or transfer these Terms and Conditions, or any rights or licenses granted hereunder, without our prior written consent. We may assign our rights and obligations under these Terms and Conditions without restriction.

10.4 Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Thank you for taking the time to read these Terms and Conditions. We hope you enjoy your experience with Artisan Pizza.